FAQs
Frequently Asked
Questions
What is Kriol Heritage products concept?
Our clothing mixes the traditional Kriol with modern clothing. These products can be used both in casual and semi-formal settings.
What is the product quality?
We always strive for a great ratio between quality and price. In order to maintain the price, we went to a good quality, but without many additional details that would make the product a luxury, but also unaffordable for a lot of people.
How long will be the delivery time after order?
Since this will be made on demand, it can take more time than a product that is in a warehouse ready for expedition. However, great things take time, and in a few weeks you should have it in your hands.
we work with different factories all over the world, in order to minimize the waiting time and, therefore, maximize your experience. however, since delivery times are varibale, we would advide you to order the product weeks in advance from the date that you want it, in order to get it on time.
How much will cost the shipping? Will I have to pay any additional tax?
The shipping price will be dependent on the country that you’re ordering from and the product you’re ordering. Shipping value will be displayed on checkout.
Can I return the product or cancel my order?
Since is a print on demand product, you cannot cancel your order after placing it. No deolution, cancelling or refiunds will be given since the product is sent to production automatically.
How do I know the products size?
To know the sizes, there’s a chart you can find here:
Do you have all sizes?
For most products,from S to 2XL is common to find, across a different range of factories. However, if you need a bigger product, let us know by sending us a message,to see if yjere’s any factory that can provide it in your region.